These terms explain how a booking with us works. Your written proposal sets out the details for your booking, including the provider’s own terms. Last updated 2 November 2026.
1. Enquiries and proposals
An enquiry doesn’t commit you to anything. We reply with a written proposal naming the package, the provider, what the provider confirms it includes, the price, how long the quote is valid and the payment schedule.
2. When a booking is confirmed
A booking is confirmed only when you accept the proposal in writing, we receive the payment it asks for, and the provider confirms your place.
3. Our role and the provider’s terms
We arrange hospitality through official providers and their appointed agents. Your package is supplied by the provider named in your proposal, under its terms and conditions, which we send with the proposal.
4. Prices and payment
We show a price on this site only when the provider has published it. Quotes are in the currency stated and are valid for the period stated. Providers often require deposits or full payment well before the race, and your payment schedule follows theirs.
5. Names, identity and credentials
Paddock Club passes are issued in each guest’s name. For Paddock Passes, Formula 1 asks each guest for a headshot, full name and email address. Name changes are possible only where the provider allows them.
6. If you change or cancel
Many hospitality packages can’t be refunded once booked. Your proposal states the cancellation and change terms that apply, which follow the provider’s.
7. If the provider or Formula 1 changes something
Providers can change programmes, venues within the circuit, inclusions and guest appearances, and Formula 1 can change race dates or venues. If that happens, we pass on what the provider offers, whether that’s an alternative, a credit or a refund, under its terms.
8. Age, dress and conduct
Some experiences have age limits; for example, F1 Experiences photo safaris are open to guests aged 18 and over. Venues may set dress codes, and circuit rules apply to every guest.
9. Travel documents and insurance
Each guest is responsible for passports, visas and health requirements. We strongly recommend travel insurance that covers cancellation.
10. Hotels, aviation, yachts and transfers
These are supplied by third parties under their own terms, which we share with your proposal.
11. Complaints and law
If something goes wrong, use our contact form and we’ll take it up with the provider. These terms are governed by the law of England and Wales.
